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HELP CENTER

FAQ

WHAT TYPE OF SERVICES OFFERED?

Business Communication and Financial Literacy,  Artist & Entertainment Development, Business/Entertainment Consultant, Management Services, Travel Services, PR/Branding, DJ Services, Makeup Artist, Booking Services, Travel Services, Video and Picture Services

Website and Social Media Management, Contract Management, Distribution and Publishing (Coming in Spring 2024), and many more services!

DO YOU HAVE A CUSTOMER REFERRAL PROGRAM?

We do offer a referral program in which existing and former clients may provide to new clients with a special code or log into their profile to complete our referral form. New clients will received 25% off selective packages and services. 

WHAT IF I NEED TO FILE A FORMAL COMPLAINT? 

We are committed to providing exceptional customer experience to all clients, contractors and vendors. It is important that all formal complaints are submitted to us. We do required all formal complaints to be submitted in writing, signed and date. Our organization and brand portfolios takes these matters seriously and are willing to launch a full investigation. All formal complaints must be received by mail and must be in writing, signed, and date: 

Poppins Productions LLC

Attention: Corporate CS Complaints

733 S. Struck St, #46392

Madison, Wisconsin 53744

 

Please note: Complaints submitted by email will be redirected to mailing in a formal request. 

 

Timeframe and Resolution: Complaint process may take up to 30 - 180 business days (depending on the investigating and other resources, including if law enforcement is involved).

HOW DO I GET IN CONTACT WITH THE OTHER DEPARTMENTS IN THE ORGANIZATION? 

CORPORATE OFFICE AND ALL BRAND PORTFOLIOS

General Inquires regarding any of our brands

 admin@poppinsproductions.com

 

RESOURCES

Employment and Payroll Related Inquiries. Employment Verifications must be completed by Human Resources 

 hr@poppinsproductions.com

 

PUBLIC RELATIONS

Advertisement, Sponsorship, and Public Relations Inquiries. 

public.relations@poppinsproductions.com

WEBSITE/IT SERVICES

General Inquires and issues with our website(s)

IT@poppinsproductions.com

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